Our Services

A Summary of the services WS & Associates provides and its objectives are detailed below:

Reviews

  • Conduct historical Data Analysis
  • Establish the current or ‘base’ level of performance
  • Document the issues as identified by staff and management
  • Develop our understanding of the operation / production process
  • Identify what tools the business uses to manage performance and what’s required
  • Calculate the potential improvement opportunity

Health Status Checks

  • These are short one week or less engagements, conducted by our consultants to quickly identify gaps and potential improvements over a broad range of management disciplines, including but not limited to:
    1. Project Management (PMBOK)
    2. Work Management Systems
    3. IT Systems
    4. Business Process Management
    5. Sales Process Management
    6. Sales and Marketing Strategy
    7. Operational Productivity
    8. Maintenance Management Process
    9. Active Supervision
    10. Performance Reporting
    11. Data Analytics
    12. OEE

Work Management System Development & Implementation

  • Develop a simple planning and reporting system to enable active performance management across daily, weekly & monthly basis
  • Identify the responsibilities & accountabilities for all key roles
  • Implement an 'action needed' system to respond to variances
  • Prepare procedures and calendar for all elements of the work management system

Process Optimisation

  • Map the production process from start to finish
  • Critically review the process, applying SMED / lean manufacturing principles
  • Identify what can be taken out of the critical path
  • Work with managers, supervisors and operators to implement the changes and streamline the processes

Restructuring

  • Quantify the base workload through interviews with staff and the preparation of activity lists for all roles
  • Determine the revised  structure with management with reference to the workload
  • Prepare comprehensive restructuring plan
  • Execute the restructure and assist with reallocation of tasks

Client Training

  • Conduct  training for staff;
    • Leadership
    • Communication Skills
    • Discipline
  • All management staff to be trained in use of the work management system and how to drive performance using the tools

Team / People Development

  • Conduct offsite workshops / retreats for the management team including;
    • Leadership skills
    • Management skills
    • Coaching and mentoring skills
    • Myers Briggs type indicator testing
    • Team building exercises
  • How to achieve extraordinary performance

If interested in any of the above please contact us through the Contact Us ribbon above.